Privacy Policy

Introduction

At BTFD Show ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website btffd.com, use our services, or interact with us in any way.

We encourage you to read this privacy policy carefully to understand our practices regarding your personal data. By accessing or using our services, you acknowledge that you have read and understood this privacy policy.

1. Data We Collect

We collect several types of information from and about users of our website and services, including:

1.1 Personal Information

• Contact Information: Name, email address, postal address, phone number, and other similar contact data when you register for an account, subscribe to our newsletter, or contact us.
• Account Information: Username, password, account preferences, and subscription details.
• Payment Information: Credit card details, billing address, and other payment details when you purchase our services (this information is processed by our secure payment processors and is not stored on our servers).
• Communication Data: Content of emails, contact form submissions, comments, feedback, and other information you provide when communicating with us.

1.2 Automatically Collected Information

• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, navigation paths, and features used.
• Device Information: Information about your device, including IP address, browser type and version, operating system, device type, and other technology identifiers.
• Location Data: General location information derived from your IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see our Cookie Policy section below).

2. How We Use Your Data

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

• To create and manage your account
• To provide and deliver the products and services you request
• To process and complete transactions
• To maintain and improve our website and services
• To develop new features, products, and services

2.2 Communication

• To respond to your inquiries, comments, and requests
• To provide customer support
• To send administrative information, such as updates to our terms, conditions, and policies
• To send you marketing and promotional communications (with your consent where required by law)
• To deliver personalized content and recommendations

2.3 Analysis and Improvement

• To analyze usage patterns and trends
• To monitor and analyze the effectiveness of our website and services
• To conduct research and surveys
• To improve user experience

2.4 Security and Protection

• To detect, prevent, and address technical issues
• To protect against fraudulent, unauthorized, or illegal activity
• To enforce our terms and conditions
• To verify your identity when necessary

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes.
• Contract Performance: When processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: When processing is in our legitimate interests and those interests are not overridden by your data protection rights.
• Legal Obligation: When processing is necessary to comply with our legal obligations.

4. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We share data with third-party vendors, consultants, and service providers who perform services on our behalf, such as:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Email service providers
• Customer support tools

These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

5.1 Access and Information

You have the right to request access to your personal data and to receive information about how we process it.

5.2 Rectification

You have the right to have inaccurate personal data rectified and incomplete personal data completed.

5.3 Erasure (Right to be Forgotten)

You have the right to request the deletion of your personal data in certain circumstances.

5.4 Restriction of Processing

You have the right to request the restriction of processing of your personal data in certain circumstances.

5.5 Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.

5.6 Objection

You have the right to object to the processing of your personal data in certain circumstances.

5.7 Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time.

5.8 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the timeframe required by applicable law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology for data transmission
• Access controls and authentication procedures
• Regular security assessments and audits
• Staff training on data protection and security

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

8. International Data Transfers

We may transfer your personal data to countries outside your country of residence, including to countries that may not provide the same level of data protection as your home country. When we transfer your personal data internationally, we take appropriate safeguards to ensure that your data is protected.

These safeguards may include implementing standard contractual clauses approved by relevant authorities, obtaining your consent for the transfer, or transferring to entities that are certified under applicable data protection frameworks.

9. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. Cookie Policy

10.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

10.2 Types of Cookies We Use

We use the following types of cookies on our website:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

10.3 Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

You can manage your cookie preferences through our cookie consent banner that appears when you first visit our website, or by contacting us.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated privacy policy on this page and updating the "Last Updated" date at the top of this policy.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

BTFD Show
Studio 86 Carter Inlet
Lewiston TA24 6LB
United Kingdom
Email: [email protected]
Phone: +447539553032